MY Action Photography: Shipping

Shipping Information

* All shipments from us to you are fully insured. A signature is required for all
MY Action Photography.com's orders.
* We can ship to an alternate address as long as it is on file with your credit card company.
* If necessary, Saturday delivery may be available through Federal Express or you may be able to pick up at one of their service centers near you.
* International shipments can be made via Registered Mail.

Until otherwise required by law, sales tax is only collected on orders delivered in or mailed to addresses in Nevada.

Our standard shipping method is UPS ground service. We're offering free UPS ground shipping with any order over $150.00.
Expedited Shipping is also available at the following rates;
Fed Ex 2 Day Air - $10.00
Fed Ex Priority Overnight - $25.00
UPS 2nd Day Air - $10.00
UPS Next Day Air - $25.00
Expedited shipping charge options are displayed on the order page, and will be displayed during the checkout process after the shipping address has been entered. To receive a shipping estimate via phone, please call our Customer Service Department at 1-702-326-9715.
We do not ship to PO boxes or APO's.

All orders placed for items which are in stock and available will be shipped from Las Vegas, Nevada on the following business day.
When you view an item on the product detail page, make note of its availability. This tells you when we expect to ship your purhcase from our photography studio facility. Once your item has left our studio facility, the shipping method you select during checkout will determine when your order will arrive.

Framing adds 1extra day to the delivery time.

Shipping Time is the amount of time it will take for your order to leave our manufacturing center.

The shipping method you select during checkout (UPS 2Day Air, Next Day or FREE UPS Ground Shipping) will determine the time it will take the order to arrive after it has left our manufacturing facility.

For example, if your item usually ships from our manufacturing facility in 1 business day, and you select "UPS Next Day Air" shipping, it may actually take 2 full business days for your order to arrive.

All custom design orders and specialty orders that require manufacturing time will be shipped as soon as the items are produced. The production time varies, depending upon the incitracy of the design and the availability of gems. Generally, the delivery timeline for custom and specialty orders is twenty (20) days.

Each MY Action Photography purchase is packaged to arrive safely!

Shipping Status: You will receive via e-mail a confirmation and tracking number to use after your order has been placed.

Product Availability and Pricing

We carry a huge selection of art and photographic media, but occasionally an item may be out of stock. Please feel free to call us to find out when it will be available or for an alternative selection. If an item is out of stock before we can post information to our site, we will call you with a suggested remedy.

Occasionally a system entry error can cause incorrect information to be posted to our site. We reserve the right to correct any and all errors when they are discovered and do not honor inaccurate or erroneous prices. Our prices are also subject to change without notice due to fluctuating market conditions. We apologize for any inconvenience this might cause.

Special Orders and Custom Art Pieces

We can usually special order any specific art or photographic item that we do not have in stock as well as custom design or alter what we sell. Feel free to contact us during normal business hours.
Please call Customer Service at: 1-702-326-9715 with any questions regarding the status of an order.

MY Action Photography: Returns Policy

If for any reason you are not completely satisfied with your order, MY Action Photography will happily exchange the item or refund the purchase price (excluding cameras, personalized items, and custom made pieces, which are not returnable). Returnable items must be sent back within 10 business days from the date your order is received and must be in resalable condition, unless the return is due to an error on our part. If an item must be returned due to our error, please contact Customer Service at (702) 326-9715 Monday - Friday, between 9 a.m. and 5 p.m. PT so that we may assist you in processing the return.

10 Business-Day Return Policy for your money back!

To make your purchases even easier, MY Action Photography.com will reassure your satisfaction by offering you a comfortable return policy. Understanding the delicate nature of our products, returns must be made promptly. Please follow the simple steps below.

1. Items must be return-shipped within 10 business days of UPS delivery. Business days are Monday through Friday and do not include certain holidays.

2. You must have a Return Authorization Number. Call us at (702) 326-9715 as soon as you decide you would like to return your purchase and we will promptly provide your return authorization number for you.

3. Enclose the unworn item(s) with all additional materials in the UPS return package we have provided in the original gift box. If return materials were not provided, then use appropriate shipping materials to return your item(s). If you do not have the original return label, address your package to: The MY Action Photography.com, Returns Department, 3912 Badgerbrook St., Las Vegas, NV., 89129 | USA.

4. Affix the pre-printed return label to the outside of the securely sealed return package. If a shipping label was not provided in your original package, then please call us at (702) 326-9715, and we will have a UPS call tag issued to you.

5. Plainly write the Return Authorization Number that was given to you on the outside of the securely sealed return package. Example: GW595e.

6. Take your package to the nearest UPS Customer Counter or a UPS Authorized Shipping Center near you. Visit http://www.ups.com to locate the center nearest to you.

Items that are shipped UPS Next Day Air or UPS 2nd Day Air will be provided with UPS 2nd Day Air Return Service. All items that are shipped UPS 3 Day Select or UPS Ground will be provided with corresponding Return Service.

Once your package is received it will be thoroughly inspected to ensure that there was no use of the item(s) and that all tags are securely in place. Your credit card will then be refunded the amount of the item, less any shipping and handling charges. Please read below for further information regarding Special, Custom Items, Returns, and Custom Order Returns.

If there were any alterations, including complimentary framing, then these fees will be charged to your account or not refunded.

Items that are valued at $2,500.00 or more will be charged an additional return fee of 1.5% the total return value as a return processing fee.

Please allow a short processing period to fill your refund. This should be no more than 5 business days providing that the returned item(s) has met the above criteria. During holiday seasons time expectancy may vary.

Also, remember that MY Action Photography.com is here to assist you. There will be someone to guide you through returns and answer all of your questions at 1-702-326-9715 or via e-mail -
returns@MY Action Photography.com.

Special Orders

At MY Action Photography.com it is our priority to ensure that our customers are pleased with the items that they have purchased. If not, our Return Policy guarantees your money back, providing that all imposed criteria have been met.

Occasionally, an item may be subject to a re-stocking fee, if returned. These Special Orders may include items that MY Action Photography.com does not have in stock and would need to specially reorder from our manufacturer. The standard re-stocking fee for most returned special orders is 20% of the item's original purchase price. This fee is in addition to all other return fees that may apply.

At the sole discretion of MY Action Photography.com, some special order items may be returned with the option for store credit rather than paying the 20% re-stocking fee and receiving credit or cash back.

If you have any questions about this policy or are wondering if your purchase is a special order, then please call us at 1-702-326-9715 or send an e-mail to CustomerService@MY Action Photography.com.com

Custom Orders

MY Action Photography.com is a full-service photography and art studio and we are capable of producing custom designs made to our customer's specifications. However, because these designs are specific to one person's request, these Custom Orders are not returnable.

Security Tags

All tags must be must be affixed and unadulterated in order to return merchandise. There will be no exceptions made regarding the removal of security tags. Removal of this tag releases all rights of return. As well, any form of tampering with security tags will void the policy of return. There may be additional fees for returned merchandise that is not accepted due to security tag violations.

Additionally, please return all jewery box materials including the outer box, if one was included. Any returns made without these items or with those that have been damaged will be subject to a $15.00 fee.

PLEASE NOTE: Shipping is the responsibility of the customer and is not refundable. No credit is given for lost packages. Nonreturnable items sent back to us will not be returned, and no exchange or credit will be issued.

© 2008 MYActionPhotography.com | HELP | Site Map

Headquarters:
MYActionPhotography.com
a division of Rainbow Flight, LLC
3912 Badgerbrook St.
Las Vegas, NV 89129
USA

Phone: (702) 326-9715
www.MYActionPhotography.com
Corporate Information E-mail:
Information@MYActionPhotography.com

Publicity:
(702) 326-9715
Publicity@MYActionPhotography.com

Advertising:
(702) 326-9715
Advertising@MYActionPhotography.com

© 2008 MYActionPhotography.com | HELP | | Site Map